JNP SidonaSupport Services Call 07446 010486

Referrals from professionals

For social workers, hospital discharge teams, care coordinators and other professionals referring an adult for care at home, live-in care, respite or supported living. This page sets out what we are registered to do, where we can staff care, and what to send us.

Before you refer

  • Registration

    CQC location ID 1-17920354624

    Registered on 31 October 2023 as a homecare agency for the regulated activity of personal care. The service user groups on our registration are adults over 65, adults under 65, people living with dementia, people with physical disabilities and people with sensory impairments. We do not provide nursing care, and we do not run a specialist learning disability or autism service. Our registration has conditions, which you can read in full on our CQC profile. Not yet inspected, so no rating yet.

  • Where we can staff care

    Visiting care: Lewisham and nearby south-east London

    Further out, visits depend on whether we have a carer living nearby, so ask before you refer. Live-in care is available across Greater London because the carer moves in. Our supported living homes are in Whitton, Kingston and Uxbridge. The areas we serve page has the detail for each borough.

  • What we can take referrals for

    Personal care and support at home

    Regular visits, support after a hospital stay, dementia care, respite, end of life care at home alongside the NHS team, live-in care, and supported living for adults who need support to live in their own home. Clinical decisions and nursing stay with the NHS. Urgent or short-notice starts are possible when we have capacity, so call to check before you plan around us.

  • What to send us

    Enough to tell you quickly whether we can help

    The area or postcode, the support needed and how often, the funding route, when care needs to start, and your own contact details. Please do not put the person's name, date of birth or medical history into the form or an ordinary email. Once we know we may be able to help, we will agree how to receive the assessment and care plan securely, including your organisation's secure email if it uses one.

  • Talk to us first

    07446 010486 info@jnpsidonasupportservices.co.uk We are owner-managed, so you talk to Jackie rather than a call centre.

We are not an emergency service. If someone is in immediate danger or seriously unwell, call 999. For urgent medical advice, call NHS 111.

Make a referral

We reply to referrals as soon as we can, usually by phone. No personal details about the person are needed at this stage.

A short summary, such as the number of visits a day and the main tasks. No names, dates of birth or medical history, please.

We use these details only to respond to your referral. The form is delivered to our inbox by the Web3Forms service. See our privacy policy.

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