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A carer in a yellow cardigan holding the wrist of an older man in a navy jumper as he lowers himself into a wicker chair

Rush Green · Barking and Dagenham

Live-in Care in Rush Green

Round-the-clock support at home in Rush Green, RM7, from a carer who lives in, a few bus stops from Queen's Hospital and close to Eastbrookend Country Park.

Yes, we provide live-in care in Rush Green. After a free assessment at home and a written care plan, a trained carer moves into the spare bedroom and supports one person or a couple every day. Rush Green is the far eastern edge of the borough, well away from our Lewisham office, so live-in care is the arrangement we can offer most reliably here.

Can live-in care start on the day Mum leaves Queen's Hospital?

It can, when there has been time to plan. Queen's Hospital on Rom Valley Way is the main A&E for Rush Green, so a ward there is a common starting point. What makes the difference is how early you call us.

  1. Discharge is first mentioned. Call us. We arrange the free assessment, on the ward if possible and at the house as well.
  2. The house is prepared. The hospital or the council's occupational therapists arrange any equipment, such as a hospital bed, commode or frame. You clear the carer's room.
  3. We match a carer. We look for someone with the right experience, for example with dementia, a stroke or end-of-life care, and tell you who is coming.
  4. Discharge day. The carer is at the house when Mum arrives, with the care plan and the medication list from the ward.

If the date moves, as discharge dates often do, tell us straight away. We will be honest if a sudden change is more than we can cover. Our hospital discharge support page has more detail.

Close to Queen's for the appointments that follow

After a hospital stay there are usually outpatient clinics, scans and follow-ups. From Rush Green that is an easy trip: routes 175 and 5 run from the Rush Green Road and Dagenham Road stop to the stop at Queen's Hospital. A live-in carer can go along, carry the paperwork, and note what the consultant says for the family.

Room for a carer in a Rush Green house

Rush Green is mostly interwar and post-war terraces and semis on quiet residential roads. In a three-bedroom house, a room for the carer is straightforward, even if it has been a storeroom for twenty years and needs clearing. Where the main bedroom and the only bathroom are upstairs, we plan for the stairs: a stairlift if it suits the staircase, or a bed brought downstairs for a while, with the carer still sleeping upstairs.

The newer homes on the old Rush Green Hospital site are a different shape, so we look at those case by case. A flat with one bedroom cannot take a live-in carer.

Changeover days: Romford or Dagenham East

Rush Green has no station, so carers arrive through one of two:

  • Romford, on the Elizabeth line. Routes 103, 174, 175 and 5 run from Romford Station to Rush Green Road.
  • Dagenham East, on the District line. Route 103 runs from there along Dagenham Road to Rush Green Road.

If someone is driving on changeover day, check the parking rules for your road before they set off. Rush Green is split between Barking and Dagenham and Havering, and each council runs its own parking. If you are not sure which side you are on, our Rush Green home care page explains how to check.

Off duty at Eastbrookend

The carer's daily break is part of every live-in plan. In Rush Green the best place for it is Eastbrookend Country Park, off Dagenham Road at The Chase. The council lists a lake, toilets, drinking water and a car park there.

For a quieter hour, the library at the Barking and Dagenham College Rush Green campus on Dagenham Road is listed by the council among its libraries. For errands, Romford town centre and its market are a short bus ride away on the 103, 174 or 175.

As the person gets stronger, those trips become theirs too: a slow walk by the Eastbrookend lakes, or a coffee in Romford with the carer alongside.

End-of-life care at home in Rush Green

When someone nearing the end of life wants to be at home in Rush Green, the medical side stays with their GP, the district nurses and, where they are referred, Saint Francis Hospice, which supports people living in Havering and in Barking and Dagenham, so it serves both sides of the Rush Green boundary. A live-in carer provides the personal care, company and watchfulness in between their visits, and tells the nurses when something changes. One carer can also support a husband or wife at the same time, provided they do not both need two people to help them move. Our palliative care page explains how we work with those teams.

Paying for it

On the Barking and Dagenham side, the council route and direct payments are covered on our Barking and Dagenham live-in care page. NHS Continuing Healthcare may pay in full when the main need is a health need, so ask the ward at Queen's whether a checklist has been done. We give you a written quote after the free assessment. For what a live-in carer does and doesn't do, read our London live-in care page.

What we can help with in Rush Green

  • A carer living in, with their own room
  • Care for one person or a couple
  • Personal care through the day
  • Medication support
  • Cooking, housekeeping and laundry
  • Dementia support at home
  • Company, outings and appointments
  • Cover arranged for the carer's breaks
An older couple smiling as they go through paperwork at the table

Live-in care elsewhere in Barking and Dagenham

Live-in care pages for other parts of Barking and Dagenham:

Rush Green FAQs

Rush Green live-in care: questions

Questions families ask us about Rush Green. If yours is not here, ask us directly.

Ask a question
How will a new carer get to us from Romford station?

By bus. The 103, 174, 175 and 5 all run from Romford Station to Rush Green Road. We give the carer your address and directions before the first day, and you can meet them at the stop if you like.

Dad's spare room is full of boxes. Does it need to be empty before the carer arrives?

It needs a proper bed, space to unpack and somewhere to hang clothes. It does not need to be redecorated. We look at it during the assessment and tell you what has to change.

Mum is coming home from Queen's for end-of-life care. Can a live-in carer help?

Yes. The carer looks after her comfort, personal care and company, and works with the district nurses and GP who manage her symptoms. Tell the ward and us as early as you can.

Can the carer take Dad round Eastbrookend Country Park?

Yes, if his care plan says he is safe to go out. The carer takes a wheelchair or walking aid if needed. Trips like that are part of the job, not an extra.

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