Home Care in Mayfair

Across W1J, W1K and W1S, from Park Lane to Regent Street and Oxford Street to Piccadilly, JNP Sidona can provide care at home. Our carers come in by train to London Bridge and the Jubilee line to Green Park or Bond Street, so a regular visiting slot is usually achievable once a carer is free for it. Jackie, our registered manager, assesses first, free, and writes the plan.

Who lives in Mayfair, and where

Most of Mayfair's buildings are offices, shops, hotels and embassies, but people do live here, some of them for decades. Mayfair shares the West End ward with Soho. In 2021 that ward had 185 residents aged 85 or over, and more than half of households rented privately. About 38% of households had at least one spare bedroom.

The homes are mostly flats, and each type raises its own question at the assessment:

• Mansion blocks with a porter, such as the late-Victorian red-brick and terracotta buildings on Mount Street and South Audley Street. Carers need to be known at the desk, and some buildings ask for names in advance. We agree how carers sign in and where keys are kept.
• Georgian houses divided into apartments, around Grosvenor Square and Brook Street. Often grand inside, but the shared stair and lift are what decide how someone gets out.
• Mews houses, such as Reeves Mews and Adams Row. Living space is often on the first floor above the old coach house, with the bedroom higher still. Stairs, not distance, decide what care looks like.
• Flats above shops, including the small streets of Shepherd Market, laid out by Edward Shepherd in the 1730s and 1740s. Shared street doors and narrow stairs. A key safe may need the landlord's agreement.

Is Mayfair close enough for daily visits?

Yes, for most of the week. At 8am TfL's planner puts South Audley Street at about 54 minutes from our Lewisham office: Southeastern to London Bridge, then the Jubilee line straight to Bond Street. Green Park, on the Jubilee, Piccadilly and Victoria lines, has lift access, though TfL notes long walks between some of its platforms.

Our carers don't drive here. Mayfair is inside the Congestion Charge zone and in Westminster's parking zone E, with no visitor permits. If a relative drives in, they pay at a pay-to-park bay, usually with a four-hour limit. The council has warned that fake QR-code payment stickers have been found on signs, especially in zones E and F. It never takes payment by QR code, so use the RingGo, PayByPhone or JustPark app, or a Parking Card from a library.

Getting out, even briefly

Mount Street Gardens, the council garden behind Farm Street Church, opens from 8am until dusk and has benches along its paths. Grosvenor Chapel is on South Audley Street. Green Park and Hyde Park are each a few minutes away. On Oxford Street, at Mayfair's northern edge, Age UK Westminster's Heart of Westminster Memory Café meets at the Salvation Army's Regent Hall on the third Monday of each month. A short walk or a café can be part of a companionship visit.

Mayfair Library at 25 South Audley Street has five steps at the entrance and no wheelchair access, so for someone who uses a wheelchair, the Home Library Service (020 7641 5405) may be the better way to get books, with visits every three weeks.

Private doctors, NHS hospitals

Private GPs and consultants are close at hand for many Mayfair residents. Our carers can accompany someone to appointments when the plan includes it, and pass on any changes to medicines to the family. In an emergency there's no single local hospital: St Mary's, St Thomas' and University College Hospital all take Mayfair patients, depending on the address and the problem. Phone us while the person is still an inpatient, and check whether Westminster's Community Independence Service will be visiting for the first weeks. Our leaving hospital page has the details.

Paying for care, and the council route

Prices aren't published; Jackie puts one in writing after visiting, based on how many calls are needed. For council help, Westminster Adult Social Care assesses needs and then finances. Start online with the referral form or call 020 7641 2500. Where the need is mostly medical, the GP can look at NHS Continuing Healthcare. There's more on our Westminster home care page.

If visits aren't enough

Bigger Mayfair flats and many of the mews have a spare bedroom, the one thing a resident carer in Mayfair needs. That suits someone who needs help on and off all day. A husband, wife or grown-up child who does most of the caring can use respite: a run of visits, or a carer staying for a week or two.

Everything our carers can help with →