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Hackney Wick · Hackney

Live-in Care in Hackney Wick

Live-in support by the canals in E9, for older tenants off Wick Road and for working-age wheelchair users in the step-free flats facing the Olympic Park.

Yes, we arrange live-in care in Hackney Wick. A carer lives in your home, in a bedroom of their own, and supports you through the day with personal care, cooking, medication and getting out, working to a care plan agreed after a free assessment with Jackie, our registered manager, or her team. It suits the Wick's new two-bedroom flats well, and some of the older estate homes too.

Three things to check first

  1. Which council you are in. The Wick runs right up to the Tower Hamlets boundary, and the warehouse streets of Fish Island, just to the south, belong to Tower Hamlets. Council funding for a live-in carer comes from the borough on the council tax bill.
  2. Whether there is a second bedroom. A carer needs their own room. Many new canal-side flats are two-bedroom; on the estates it varies from flat to flat.
  3. How you get in and out. A lift that works, a level threshold and a corridor wide enough for a wheelchair matter more for live-in care than for visits, because the carer will be taking you out every day.

Can a live-in carer support a younger disabled adult in Hackney Wick?

Yes. A carer living in can support someone in their twenties, thirties or forties as well as someone in their eighties; we are registered with the CQC to care for younger adults and for people with physical disabilities or sensory impairments. The newer step-free blocks around the Wick make day-to-day life in a wheelchair easier than in most of Hackney's older housing.

For a working-age adult, a live-in carer fits around your week: help to get up and out for work or study, hoisting and transfers where the plan allows one person to do them safely, cooking, laundry, and evenings out at the venues along the canal. You stay in charge of your own routine. Where support involves catheter or bowel care, ventilation, or other clinical tasks, that becomes complex care, planned with your health team before anyone moves in.

New-build flat or estate flat

The two kinds of home in the Wick make for different conversations. In a new block, the spare room is usually there and access is rarely the problem; the questions are about space for equipment, such as a hoist that needs clearance round the bed, and whether the bathroom has a level-access shower. On the older estates off Wick Road, many flats are one-bedroom. If there is no second bedroom, a live-in carer cannot stay, and we will talk about visiting care in Hackney Wick instead.

Changeovers, Stratford and event days

When one carer finishes a rotation and the next arrives, they travel in on the Overground Mildmay line. Hackney Wick is one stop from Stratford, where the Elizabeth, Central and Jubilee lines and the DLR meet, so a carer coming from almost anywhere in London has a simple last leg. The same line runs west without a change to Richmond.

Check the calendar before handover day. Zone K, the Wick's parking zone, is normally controlled on weekday daytimes only. When there is a concert or match at the stadium or the Olympic Park, the controls stretch into the evening and across weekend afternoons, and the station gets very busy. If a family member is driving a carer in with luggage, buy visitor e-vouchers for your zone in advance and check the council's zone times. We try to avoid event days for changeovers when we can.

Time off by the water

A live-in carer needs time to themselves every day, and the Wick has plenty of open space for it. Victoria Park, across the boundary in Tower Hamlets, is 86 hectares with two wheelchair-accessible cafés and a Changing Places toilet. Queen Elizabeth Olympic Park is over the Lee Navigation, and Mabley Green, on Lee Conservancy Road, has growing plots and outdoor exercise equipment.

The same places are where the person being cared for goes too. A wheelchair user and their carer can follow the towpath, cross into the Olympic Park, or meet friends for coffee in Victoria Park.

After a stay in hospital

Homerton University Hospital is a short bus ride north, and it is where most Wick residents are treated and discharged. If the room is ready and the plan agreed in time, a live-in carer can be there when you get home, so call us while you are still on the ward. See our hospital discharge page.

Funding

On the Hackney side, the council can assess needs, means-test, and pay its share as a direct payment that you can use to pay an agency; our live-in care in Hackney page sets out that route. Ask your GP or health team about NHS Continuing Healthcare if your needs are mainly health needs. We give a written quote after the free assessment, and our live-in care page explains the arrangement in general.

What we can help with in Hackney Wick

  • A carer living in, with their own room
  • Care for one person or a couple
  • Personal care through the day
  • Medication support
  • Cooking, housekeeping and laundry
  • Dementia support at home
  • Company, outings and appointments
  • Cover arranged for the carer's breaks
A carer sitting at the bedside, resting a hand on an older man in bed

Live-in care elsewhere in Hackney

Live-in care pages for other parts of Hackney:

Hackney Wick FAQs

Hackney Wick live-in care: your questions

Questions families ask us about Hackney Wick. If yours is not here, ask us directly.

Ask a question
I'm in my thirties and want to keep working. Will a live-in carer get in the way?

The plan is built around your timetable, not ours. You decide when you get up, go out and have friends round, and the carer works to that. The carer also needs their own room and daily break, so we set those out clearly too.

My flat is on Fish Island. Can I still have live-in care?

Yes, a carer can live in with you there just the same. The difference is paperwork: on that side of the boundary any council assessment, funding or direct payment is a matter for Tower Hamlets, not Hackney.

I use a hoist. Can one live-in carer manage it?

It depends on the hoist, the transfer and your occupational therapist's advice. Some single-handed transfers are safe and some need two people. We read the moving and handling assessment before agreeing to start, and if two people are needed, we discuss how to cover that.

There's a concert at the stadium on the day the new carer arrives. Is that a problem?

It makes the journey slower and parking harder, so tell us about events when you know about them. Where we can, we move the handover to another day or a quieter time.

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