Home Care in Collier Row, Romford

Yes, we provide home care in Collier Row, and most of it is live-in care, where a carer moves into the spare bedroom and supports your relative through the day. Our office is in Lewisham, on the other side of London, so we can only offer visiting care in RM5 case by case, when we have a carer who can get there at the times you need. It starts with a free home assessment and a written care plan.

A 1930s estate around a crossroads

Collier Row takes its name from the charcoal burners who once worked here, but the district you see now is mostly a large housing estate built in the 1930s, with its shops gathered around the crossroads at Collier Row Road and the roundabout. Post-war semis and terraces fill in the gaps, along with some council flats. To the north the houses stop at Havering Park and the Green Belt, with Bedfords Park and Havering Country Park beyond. The A12 Eastern Avenue cuts across the southern end.

That housing matters for care. A typical Collier Row semi has three bedrooms, so there is usually a room for a live-in carer. It also has a straight, steep staircase and the only bathroom upstairs. At the assessment we look at whether a stairlift, a commode or moving a bed into the front room would make the days safer, and what the council's occupational therapist might provide.

No station, so it depends on the buses

Collier Row has no rail or Tube station. Romford station, with the Elizabeth line, is the link, and buses run from the roundabout into Romford town centre. The 175 and 365 also stop at Queen's Hospital, which helps on appointment days. The 247 runs west to Hainault station on the Central line, and the 375 runs north through Havering-atte-Bower. For a carer starting in south-east London, that means a train to Romford and then a bus, each way, which is why we are honest that visits here are hard to staff.

How much does home care cost in Collier Row?

We don't quote prices on the phone or on this page, because the cost depends on what care is needed. After the free assessment we give you a written quote. If Havering Council is going to help pay, the route is a Care Act needs assessment, followed by a financial assessment of income and savings. For care in your own home, the value of the house you live in is not counted. People with eligible needs can take the council's contribution as a direct payment and use it to arrange care themselves. If the main need is health-related, ask the GP or hospital team about an NHS Continuing Healthcare assessment.

You or a relative can ask for an assessment through Havering Adult Social Care, using the online form or by calling 01708 432000. Our Havering home care page explains how the council works across the whole borough.

Coming home from Queen's or King George

Most people in Collier Row are admitted to Queen's Hospital on Rom Valley Way, a short bus ride south. Some, being on Romford's western side, go to King George Hospital in Goodmayes instead. Both are run by the same NHS trust. When a discharge date is being discussed, call us early so we can say honestly whether a live-in carer can be there for the first night home. See our hospital discharge care page for what that support involves.

Live-in care and respite in RM5

Distance from Lewisham makes no difference to live-in care. The carer lives in, has their own room and takes daily breaks, which a family member or a short sitting arrangement covers. Where both partners in a Collier Row semi need help, one carer can often support them both.

If a husband, wife or adult child is doing the caring, respite care lets them rest or go into hospital themselves while a carer stays in the home. Havering's carers' support service, run by Imago (0300 011 1965), offers advice and carers' assessments for carers aged 16 and over.

Care we can arrange in Collier Row

• Live-in care
• Respite care
• Personal care
• Medication support
• Home help
• Companionship
• Sit-in service
• Dementia care
• Complex care
• Palliative care
• Hospital discharge

What we can help with in Collier Row

• Personal care, washing and dressing
• Medication prompting and support
• Meals, laundry and home help
• Companionship and getting out
• Dementia care at home
• Support after a hospital stay
• Short breaks for family carers
• Live-in care when needs grow