Home Care in Haggerston

Haggerston is the quickest part of Hackney for us to reach. Carers come at agreed times for washing, dressing, meals, tablets and bedtime, and stay for a chat if there is time. Whether we can take on fixed daily calls depends on having a carer free at your times. Where someone needs help all day, live-in care is an option in homes with a spare room.

Under 40 minutes' travel from our office

Haggerston station is on the Windrush line, which runs from New Cross without a change. From our Lewisham office, a carer can be at Haggerston in under 40 minutes. A reliable journey matters most for early morning and late evening calls, though each one still needs a carer free at that time. Haggerston station is also listed by TfL as step-free, with lifts to the platforms.

A council estate neighbourhood

Haggerston is built around council housing. In the 2021 Census, 32.9% of households in Haggerston ward rented directly from the council, the highest share of any ward in Hackney, and 47% rented from the council or a housing association together. Over 80% of homes were purpose-built flats. The estates range from the 1950s low-rise Suffolk Estate, with houses and flats, to Fellows Court and the Kingsland Estate on Whiston Road, with newer blocks by the canal.

For a carer, that means stairwells, lifts, entry systems and key safes. We agree access before the first call. On the low-rise estates, an upstairs maisonette means internal stairs, which can become the main hazard as someone gets frailer. Hackney Council's occupational therapists can assess for rails and equipment.

Morrel Court on Goldsmiths Row

Morrel Court, run with Anchor Hanover, is one of Hackney Council's Housing with Care schemes, and it is in Haggerston, on Goldsmiths Row near Hackney City Farm. It is not a 24-hour scheme, so it suits people who need support at set times. Hackney offers its flats to over-55s after assessment. A tenant struggling in a Suffolk Estate maisonette could move there and still see the same canal and the same neighbours.

Hospitals: Homerton or the Royal London

Haggerston residents may be admitted to Homerton University Hospital or the Royal London in Whitechapel. The 394 runs from Haggerston Park to Homerton Hospital, and the 242 runs there from Kingsland Road. Homerton patients may first get a short spell of home rehab from the hospital's independence team. Call us when a date is likely so our visits can begin as theirs end. St Leonard's on Nuttall Street, just across Kingsland Road, is a community health base with no A&E.

Help on Queensbridge Road

The Marie Lloyd Centre at 329 Queensbridge Road sits just east of Haggerston. It houses Age UK East London (020 8981 7124) and the City & Hackney Carers Centre (020 8533 0951), whose office stays open until 8pm on Thursdays for working carers. The Holly Street Luncheon Club meets there too. Haggerston GPs refer memory problems to the ELFT clinic in E9.

A day with a carer in E2 and E8

Most packages here mix personal care with small, important jobs: fetching shopping from the Kingsland Road shops, collecting a prescription, keeping a diary of hospital appointments, or walking with someone along the canal at a pace that suits them. For a person living alone on an upper floor, the carer is often the one who notices that the fridge is empty or the heating is off. We agree with the family what we tell them and how quickly.

Getting around and parking

Buses along Kingsland Road (149, 242, 243 and 394) and Queensbridge Road (236), with the 26 and 55 on Hackney Road to the south, serve the area. On Whiston Road, the stretch from Pritchard's Road to Hay Street is closed to through traffic, but a family driver holding a Hackney Blue Badge can get the HAC01 pass for it. Haggerston Park and Hackney City Farm, free and open Tuesday to Sunday, are good places for a walk with a carer.

The council route

Ask Hackney Adult Social Care for an assessment through hackney.gov.uk or on 020 8356 6262. A money check then decides Hackney's share, which families may take as a four-weekly payment of their own to manage. We give our price in writing after visiting the home.

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