New Addington · Croydon
Home Care in New Addington and Fieldway
Care at home on the hilltop estate at Croydon's eastern edge, from the 1930s garden-village houses near Central Parade to the Fieldway streets by the tram.
Yes, we provide home care in New Addington and Fieldway, covered from our office in Lewisham. The estate is about an hour from us by public transport, so live-in care is the option we can promise most reliably, and regular visits depend on having a carer free for the times you need. Either way, we start with a free assessment in the home and a written care plan.
An estate with two ways in
New Addington sits on high ground surrounded by Green Belt, and only two roads reach it: Lodge Lane from the north, with the tram running alongside, and King Henry's Drive from the south.
The First National Housing Trust began the estate in 1935 as a garden village; the outbreak of war in 1939 stopped work after 1,023 houses, and Croydon finished it as council housing. The Fieldway end followed, completed in 1968. Right to buy means council tenants and owner-occupiers now share the same crescents.
What the houses mean for care
Most homes here are two-storey council-built houses and low-rise flats on crescents such as Salcot Crescent, Homestead Way and Wolsey Crescent. Compared with the converted Victorian flats in the north of the borough, they are easier to work in: front doors at street level and straight staircases that often take a stairlift. None of the controlled parking zones on Croydon's published list is named for New Addington, which makes parking for a carer who drives far easier than near the town centre.
The catch is usually the bathroom. In a house it is upstairs, and an original bath is hard to step into. If washing has become difficult, ask Croydon Council for an occupational therapy assessment for a level-access shower or bath equipment; our carers plan personal care around what the home has.
The 64 goes straight to the hospital. Route 64 runs from Central Parade and Vulcan Way through Addington, Selsdon and central Croydon to a stop outside Croydon University Hospital, then on to Thornton Heath Pond. It saves a change for clinic appointments. A carer on an escort visit can make the trip with you.
Trams, buses and the journey from Lewisham
There is no railway station. Tramlink stops at Fieldway, King Henry's Drive and the New Addington terminus, with trams into central Croydon and on to Wimbledon. Buses include the 130 to Norwood Junction and Thornton Heath, the 464 to Biggin Hill and Tatsfield, and the 314 to Hayes, Bromley and Eltham.
The 314 is the link that matters to us. Our carers can take the Hayes line from Lewisham to Hayes and pick up the 314 there, but it is a long trip. Midday visits and weekly home help are easier for us to staff than early-morning and late-evening calls every day.
Health services on the estate
The New Addington Group Practice is based at Parkway Health Centre, Parkway (CR0 0JA). Croydon Health Services NHS Trust runs a Community Diagnostic Centre at 117 Chertsey Crescent (CR0 0FE), with its reception entered from Central Parade, for diagnostic tests closer to home. Admissions and discharges are through Croydon University Hospital in Thornton Heath. If someone is coming home from a ward there, call us while discharge is still being planned; our hospital discharge support page explains how it works.
How much does home care cost in New Addington?
It depends on the help needed and who pays. If Croydon Council finds the person eligible, a financial assessment decides what, if anything, they contribute, and council funding can be taken as a direct payment to pay us. Some people with a primary health need qualify for NHS Continuing Healthcare. Paying privately, you get our quote after the assessment. Our guide to paying for care in London explains the means test.
Asking Croydon Council for help
New Addington residents use the same route as the rest of the borough: the council's online request for an adult needs assessment, or 020 8726 6500 if you cannot use the form. Our Croydon home care page covers the borough-wide detail.
Live-in care on the estate
Live-in care takes the journey out of the picture: the carer moves in. It needs a spare bedroom the carer can use. Many of the family houses here have one; a one-bedroom flat does not. One carer can also support a couple.
Respite for family carers
If you care for someone here, Carers First (0300 303 1555) runs Croydon's service for adult carers; the council offers carers' assessments. From us, respite usually means a live-in carer for a week or two while you take a break, or go into hospital yourself.
What we can help with in New Addington
- Personal care, washing and dressing
- Medication prompting and support
- Meals, laundry and home help
- Companionship and getting out
- Dementia care at home
- Support after a hospital stay
- Short breaks for family carers
- Live-in care when needs grow
Elsewhere in Croydon
Home care pages for other parts of Croydon:
Our services
How we can help in Croydon
From a few visits a week to a carer who lives in, choose the support that fits.
Visiting care in Croydon
Regular visits for personal care, medication, meals and company.
Read more →Live-in care in Croydon
A carer who lives in, for one person or a couple.
Read more →Respite care in Croydon
Cover so a family carer can rest, recover or go away.
Read more →Supported living in Croydon
Our homes in Whitton, Kingston and Uxbridge.
Read more →New Addington FAQs
New Addington questions
Questions families ask us about New Addington. If yours is not here, ask us directly.
Ask a questionMum lives in Fieldway, not New Addington. Do you cover it?
Yes. Fieldway is the Croydon end of the same estate, on the same trams and buses, and we cover both on the same terms.
Can a carer come every morning to get Dad up?
Possibly, but early calls this far from Lewisham are the hardest for us to staff. Tell us the time and we will say honestly whether we can cover every morning, weekends included. If we cannot, live-in care is the alternative.
Mum has a scan booked at the diagnostic centre by Central Parade. Can a carer go with her?
Yes, if it is in the care plan. Let us know the date and time so the visit can be planned around the appointment.
Our house is ex-council and we own it now. Does that change anything?
Not for us. What matters is the person's needs and the layout of the home. For council-funded care at home, the value of the house the person lives in is not counted in the financial assessment, though savings and income are.
Get started
Looking for care in New Addington?
Tell us what is happening and we will tell you honestly whether we can help, and how.