Home Care in Norbiton, KT1 and KT2

Yes, we provide home care in Norbiton. Live-in care we can arrange anywhere in KT1 and KT2, and visiting care depends on whether we have a carer living close enough, so we check before we agree to anything. Every package starts with a free assessment at home by Jackie, our registered manager, and a written care plan.

Living next door to Kingston Hospital

Kingston Hospital sits on Galsworthy Road, a short walk from Norbiton station, and it is the borough's main acute hospital, with a 24-hour emergency department. Living this close, a family's first conversation about home care may well happen on a ward, with a discharge date already being discussed.

If that is where you are now, ask the ward team about the council's free reablement service. It gives short-term care at home with Your Healthcare, the borough's community health provider, and tapers off as the person gets their confidence back. For someone over 65 who lives alone, Staywell's Home from Hospital service (020 8942 8256) can help in the first weeks back. Ring us while discharge is still being planned, not on the day.

Cambridge Road Estate: care while the homes are rebuilt

The Cambridge Road Estate is one of the largest council estates in the borough, and Kingston Council is rebuilding it in phases with its partner Countryside, with around 2,170 new homes planned, and families have begun moving into the first new council homes. Updates for residents are on the council's Cambridge Road Estate site.

A move can be hard on someone who already needs help. If a parent is due to move to a new flat, tell us at the assessment so we can plan the care around the move and keep the same carer where we can. Raise equipment needs, such as grab rails or a level-access shower, with the council early so they are considered for the new home.

Victorian terraces off London Road

Away from the estate, most of Norbiton is Victorian and Edwardian housing. Norbiton became a parish of its own in 1840, St Peter's Church was finished in 1842, and the terraces filled in over the decades that followed. Some terraces are still family houses; others have been split into flats with a shared staircase and no lift. There are also 1930s blocks such as the Norbiton Hall flats, and newer flats on infill sites.

In a narrow terrace the question is usually the stairs and the bathroom. If the bath is no longer safe, a carer can help with a wash at the basin while the council's occupational therapists look at rails, a bath seat or a stairlift.

How long does it take a carer to reach Norbiton from Lewisham?

Our office is on Lewisham High Street. From there it is a train to Waterloo and then South Western Railway to Norbiton via Wimbledon, roughly an hour and a quarter door to door. We have no office in Kingston, so we only agree visiting care here when a carer lives nearby and can arrive on time every day.

Live-in care

A live-in carer moves in and doesn't depend on the commute, so it is the option we can offer most reliably here. The carer needs their own bedroom, which rules out some one-bedroom flats, and their daily break is written into the plan.

Respite

If you are the one caring, a live-in carer can cover a week or two while you get away. Kingston Carers' Network carries out carer's assessments for the council, and our Kingston respite page explains the routes.

Kingston Council and paying for care

Norbiton is in the Royal Borough of Kingston. You can request a needs assessment with the council's online form or on 020 8547 5005. Our Kingston home care page covers the means test, direct payments and NHS Continuing Healthcare. For private care we give you a written quote after the assessment.

What we can do in Norbiton

• Personal care
• Medication support
• Home help
• Companionship
• Sit-in service
• Live-in care
• Respite care
• Dementia care
• Complex care
• Palliative care
• Hospital discharge
• Nail care

What we can help with in Norbiton

• Personal care, washing and dressing
• Medication prompting and support
• Meals, laundry and home help
• Companionship and getting out
• Dementia care at home
• Support after a hospital stay
• Short breaks for family carers
• Live-in care when needs grow