Home Care in Plaistow, E13

Yes, we provide home care in Plaistow, including support for people coming home from Newham University Hospital on Glen Road. Visiting care depends on carer availability, because Plaistow is about 40 to 50 minutes from our Lewisham office, so we confirm we can cover your times before anything is agreed. Live-in care works at any address with a spare bedroom, and both begin with a free assessment at home.

When the hospital is down the road

Newham University Hospital, run by Barts Health, is in Plaistow, and so is the Newham Centre for Mental Health beside it. The Newham discharge system has several parts:

• The Integrated Discharge Hub. Ward staff refer people who will struggle at home. The hub can arrange community health services, equipment or a short-term package.
• The Home and Settle Service. Run by Age UK East London with the NHS, it is free for up to four weeks for people with low to moderate needs whose discharge is held up by things at home: heating, shopping, a meal, collecting prescriptions.
• Newham Reablement. Free, short-term support for up to six weeks, usually three to four, to help someone relearn washing, dressing and cooking.
• The Discharge and Assessment Team. Newham Council's team that assesses people whose needs changed in hospital, once they are home.

The council's help leaving hospital pages describe each one. Private care from us can sit alongside these or follow on when they end. Our hospital discharge support page explains what we do in those first weeks.

Homes in Plaistow, and what they mean for care

Plaistow mixes terraced streets with post-war council estates and low-rise blocks. In the terraces, the stairs are usually the issue, and a bed brought downstairs after a hospital stay is common. In the blocks, most homes are on one level, but on an upper floor the lift and the communal doors decide whether a wheelchair user can get out. We check both at the assessment, along with any equipment needed.

What does home care in Plaistow cost, and who pays?

The services above are free. After that, someone who needs ongoing care can ask Newham for a needs assessment and a financial assessment. National Care Act statutory guidance puts the upper capital limit at £23,250 and the lower at £14,250, and councils may set higher limits. Between the two, a person contributes from their savings, and below the lower limit savings are not counted. People whose needs are primarily health needs may be eligible for NHS Continuing Healthcare. If you pay privately, we provide a written quote once we have assessed what is needed.

The Access to Adult Social Care Team takes requests on 020 8430 2000, option 2. Our Newham borough page covers the council route in full.

Council services in E13

Several of Newham's own adult services are in Plaistow, which helps when care at home is combined with something outside it:

• The Resource Centre, 200 Chargeable Lane, runs the council's day opportunities for older people, a dementia service with Cognitive Stimulation Therapy and a rehabilitation gym. Referrals go through the Community Opportunities Team.
• The Direct Payments Team holds a drop-in at the Resource Centre on the first Friday of each month, 10am to 12 noon.
• Newham Memory Services, for dementia assessment and diagnosis, is at First Avenue Resource Centre, 103 First Avenue. Referral is usually through the GP.

Getting around Plaistow

Plaistow station is on the District and Hammersmith & City lines. Buses 69, 241, 262 and 473 stop at the station, and the 262 and 473 continue to Newham University Hospital. The Plaistow North and Plaistow South parking zones both run Monday to Saturday, 8am to 6.30pm.

Live-in care and respite

For someone who now needs help day and night, a live-in carer can move in, provided there is a bedroom for them. Live-in care can also cover a fortnight while a family carer has a break; see respite care. Family carers can ask the council for a carer's assessment, which is the route to council-arranged breaks.

Care services in Plaistow

• Hospital discharge support
• Personal care
• Medication support
• Home help
• Dementia care
• Companionship
• Sit-in service
• Live-in care
• Respite care
• Complex care
• Palliative care

What we can help with in Plaistow

• Personal care, washing and dressing
• Medication prompting and support
• Meals, laundry and home help
• Companionship and getting out
• Dementia care at home
• Support after a hospital stay
• Short breaks for family carers
• Live-in care when needs grow