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Tottenham Hale · Haringey

Home Care in Tottenham Hale

Care at home in the new towers by the station and Hale Village, and in the older streets and estates off Broad Lane and Ferry Lane, N17.

Yes, we provide home care in Tottenham Hale. The station is on the Victoria line, so visiting care is a realistic option here as well as live-in care, subject to having a carer free at the times you need. We begin with a free home assessment and give you a written care plan before anything starts.

Two kinds of home in one postcode

Tottenham Hale used to be warehouses and works on the edge of the Lea Valley. Since the late 2000s, towers have gone up around the station and at Hale Village, and most of the older residents live just beyond them, in Victorian terraces and council estates off Broad Lane and Ferry Lane. The care looks different in each.

In the new blocks there are lifts, level-access bathrooms and wide doors, which make a wheelchair, a hoist or a delivered hospital bed far simpler. The questions are more about the lift itself (what happens when it is out of action) and whether a two-bedroom flat can give a live-in carer their own room.

In the older terraces and walk-up flats the stairs are the issue. A bathroom at the top of a narrow staircase can make bathing the hardest part of the day, and a stairlift isn't always possible. We look at this at the assessment and will suggest asking the council for an occupational therapy visit where equipment might help.

Stadium days and parking

The Tottenham Hotspur Stadium is about a mile to the north-west, and on match and concert days the area changes. According to the council's CPZ hours list, The Hale zone normally runs 8.30am to 6.30pm on weekdays and Tottenham Hale North 8am to 6.30pm every day, but on event days both extend to 8pm or 8.30pm, including weekends. There is also a Tottenham Hale North event-day zone that only applies when something is on. The council keeps a page on event-day restrictions. A carer who drives needs to plan around these dates; one on foot from the station needs to allow for the crowds.

The wetlands are next door. Walthamstow Wetlands is a short walk east along Ferry Lane, and the River Lea towpath runs along the eastern edge of Tottenham Hale. For someone who can manage a short walk or is happy in a wheelchair, that is a proper outing, and the kind of thing a companionship visit can include.

Can I get council-funded home care in Tottenham Hale?

Possibly. Tottenham Hale is in Haringey, so the first step is a needs assessment from Haringey Adult Social Care: call 020 8489 1400 (option 1, then the option for your area) or use the online form linked from the council's assessments page. If your relative has eligible needs, a financial assessment works out what they contribute. The council can then arrange care or pay a direct payment that you use to choose a provider, which can be us. NHS Continuing Healthcare is a separate assessment for people with mainly health needs. Whichever route, we quote in writing after our own assessment, and our Haringey home care page has the wider borough picture.

After a stay at North Middlesex

Tottenham Hale residents are usually admitted to and discharged from North Middlesex University Hospital in Edmonton, run by the Royal Free London. Let the ward know care at home is being arranged and tell us the expected date, so the first visit or the live-in carer's arrival can be lined up. See our hospital discharge support page.

Live-in, respite and longer-term options

For a couple in a two-bedroom flat, one live-in carer can support both partners. For a family carer who needs time off, we can provide respite care at home for a set period. If your relative is younger and has a learning disability or long-term condition, our supported living homes are in Whitton, Kingston and Uxbridge; that route goes through a Haringey social worker.

What we can arrange in N17

What we can help with in Tottenham Hale

  • Personal care, washing and dressing
  • Medication prompting and support
  • Meals, laundry and home help
  • Companionship and getting out
  • Dementia care at home
  • Support after a hospital stay
  • Short breaks for family carers
  • Live-in care when needs grow
An older couple smiling as they go through paperwork at the table

Elsewhere in Haringey

Home care pages for other parts of Haringey:

Tottenham Hale FAQs

Tottenham Hale FAQs

Questions families ask us about Tottenham Hale. If yours is not here, ask us directly.

Ask a question
Will a carer still come on a Spurs match day?

Yes. Planned visits go ahead, but we check the fixture and event list so carers can allow extra time for crowds and road closures, and avoid driving into an event-day zone.

Mum is in a new flat with a lift. Does that make a hoist easier?

Usually. Level floors and a lift make it much simpler to get equipment in. Hoists are normally supplied through the council or NHS after an assessment, and our carers are trained to use them.

Can you support someone who uses a wheelchair full time?

Yes. Physical disability is one of our registered specialisms. Tell us about transfers, continence and any equipment at the first call, and we will plan the visits or live-in care around them.

How far are your carers coming from?

Our only office is in Lewisham. Tottenham Hale is roughly 45 to 55 minutes away by train and the Victoria line, which is closer than much of north London. A live-in carer moves in, so distance doesn't affect that service at all.

Is Tottenham Hale covered by Haringey or Waltham Forest?

Tottenham Hale is in Haringey, but Waltham Forest begins not far east along Ferry Lane towards Blackhorse Road. If you are unsure, the council that sends the council tax bill is the one to ask for an assessment. We cover both boroughs.

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